2 edition of Excellence, market orientation, some aspects of service quality and their effect on performance in service companies found in the catalog.
Excellence, market orientation, some aspects of service quality and their effect on performance in service companies
|Statement||by Albert Caruana and Leyland Pitt.|
|Series||Henley working paper -- 9406, Working paper series / Henley Management College -- 9406, Working paper series -- 9406.|
|Contributions||Pitt, Leyland F., Henley Management College.|
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